Testimonials

Satisfaction surveys are mailed out to the patient upon completion of the hearing aid trial period. The patient's comments and feedback are important to us.
A scale based on a 1 to 10 rating (10 being the highest) is presented to the patient. We ask the patient if they wear their hearing aids every day, if the aids have improved their quality of life, or are they having any problems with the aids.
We also ask them if they were happy with the care received from their audiologist as well as the staff.

We want to know what they like most about their hearing aids and us. In addition, we want to know if they would recommend a family member or friend to our office and how can we improve.

Some patient comments have been selected from our patient satisfaction surveys. The complete satisfaction survey is available in our office waiting rooms.

"I can take part in conversations"
Amelia B.

"I don't have to say 'what' 20 times a day."
Jay L.

"Don't use the 'what' word any more."
Vincent L.

"It's so inconspicuous."
John J.

"Hear better and less visible than my older aid."
Rhoda M.

"They saved my life. I can communicate for the first time in my life. I will NEVER go to another audiologist again."
Danielle N.

"I have clarity. I am able to hear behind me and side speech."
Cecile R.

"I feel less stressful in everyday living."
Constance S.

"Effective, but small enough not to be obviously visible."
Lotte W.